Frequently Asked Questions

Wish & Gifts is the future of gifting. A digital platform that saves your guests the hassle of cashing out money from an ATM and eliminates the need for physical greeting cards. Our service simplifies gift-giving for various occasions including weddings, birthdays, baby showers, and more. Hosts can create events, manage wishlists, and receive money gifts directly to their bank account.

Wish & Gifts supports all types of events including weddings, engagements, birthdays, christenings, baby showers, bridal showers, graduations, fundraisers, honeymoon funds, and more! If you're celebrating something special, Wish & Gifts can help you manage your gifts.

Creating an account and setting up events is completely free. For hosts receiving money gifts, we have two options: a Basic plan with a 5% transaction fee per gift received, or a Monthly Subscription plan with a reduced 3% transaction fee. Guest transaction fees are comparable to the cost of a greeting card, making digital gifting more convenient and cost-effective.

Giving a gift is easy! Simply scan the QR code provided by the host, or enter the event code on our website. You'll be guided through simple prompts to select your gift amount, add a personal message, and complete the payment. No account creation is required for guests.

Guests have multiple options to gift money. We accept all major credit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay for quick and secure transactions.

Guests do not need to create an account to send gifts - simply follow the event link or scan the QR code. However, hosts must create an account to set up events, create wishlists, manage guests, and designate their bank account for receiving funds.

Absolutely! Security is our top priority. Our system is completely secure and protected using industry-standard encryption. All payment processing is handled securely through Stripe, a PCI-compliant payment processor. We never store your full credit card details on our servers.

Once you've received gifts, you can request a withdrawal at any time through your dashboard. Funds are typically transferred to your designated bank account within 24-48 hours of a withdrawal request. Along with the funds, you'll receive a detailed list of all donors with their messages.

The funds are taken instantly when you process the gifting transaction. You'll receive an immediate confirmation of your gift, and the host will be notified of your contribution.

Once a gift transaction is processed and funds have been transferred to the host, refunds cannot be processed by Wish & Gifts. We encourage guests to verify all details before completing their transaction. For disputes, please contact us within 7 days of the transaction, and we'll work with you and the host to find a resolution.

Yes! Wish & Gifts allows hosts to create wishlists with both physical gift items and money gift goals. Guests can reserve items from your wishlist to prevent duplicate gifts, or contribute money towards larger goals like honeymoon funds or home purchases.

Once you've created your event, you can invite guests by sharing your unique event link or QR code. You can send invitations via email directly from the platform, share on social media, or include the QR code on physical invitations. Guests can RSVP and contribute gifts through the same link.

Yes! As a host, you'll have access to a complete list of all contributors, their gift amounts, and personal messages through your dashboard. This information is also included when you withdraw your funds.

Our customer support team is here to help! You can reach us at admin@wishandgifts.com and we typically respond within 24-48 hours. You can also use the contact form on our Contact Us page for any inquiries.